About & Policies

About the Property

NH Luxury Stays LLC is a New Hampshire limited liability company that operates The Birches, a private lakefront estate at 48 Little Road in Meredith, New Hampshire, offered as a short-term vacation rental on Lake Winnipesaukee. We handle bookings, guest communication, and on-site property management directly.

Property address:: 48 Little Road, Meredith, NH 03253
Mailing address:: 19 Timberlane Road, Windham, NH 03087
Business contact:: Mark Moreau, 508-431-7607, 617-308-7401, info@nhluxurystays.com

Privacy Policy

NH Luxury Stays (operating as "The Birches") values your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you book a stay or interact with our services.

1. Information We Collect

We collect personal information necessary to manage property reservations, facilitate check-ins, and provide guest support. This information may include your name, email address, physical address, and phone number.

2. SMS Consent and Mobile Data Protection

Providing your phone number to receive text messages is completely voluntary. Mobile numbers collected specifically for the purpose of SMS fulfillment, opt-in data, and consent will not be shared, sold, or rented to any third parties, affiliates, or partners for marketing or promotional purposes under any circumstances.

3. How We Use Your Information

We use your information strictly to fulfill transactional requirements, send mandatory reservation confirmations, and offer optional guest support updates. We do not engage in promotional, marketing, or automated mass-texting campaigns.

4. Data Security

We implement appropriate administrative, technical, and physical security controls to safeguard your personal data against unauthorized access, disclosure, or alteration.

SMS Terms of Service

SMS Terms of Service for NH Luxury Stays LLC and The Birches

1. Program Description

NH Luxury Stays (operating as "The Birches") offers a voluntary text messaging program to provide automated transactional updates and real-time customer support to guests during their stay. Message context includes check-in arrival reminders, keyless entry door codes, checkout instructions, and responsive guest assistance.

2. Voluntary Enrollment & Non-Conditional Service

Enrollment in our text messaging updates is completely voluntary. Agreement to receive text messages is not a condition of booking a stay, completing a transaction, or obtaining property access. Guests who choose not to opt-in to receive text messages will suffer no service restrictions and will receive all necessary check-in details, workflows, and door access codes via email or their booking platform messenger.

3. Message Frequency and Rates

Message frequency varies depending on guest interaction and the duration of your stay. Message and data rates may apply.

4. Opt-Out and Support

You can cancel the SMS service at any time by texting "STOP" to our number. After sending "STOP", we will send you a final SMS message to confirm that you have been unsubscribed. Following this, you will no longer receive text messages from us unless you choose to re-enroll by replying "START". For assistance or information, reply "HELP" at any time.

SMS consent is collected via an optional, unchecked checkbox in ourShort-Term Rental Agreement, signed by every guest before their stay. The sample agreement linked above shows this consent section as it appears in the signed document.